{"id":5367,"date":"2022-12-16T15:50:00","date_gmt":"2022-12-16T15:50:00","guid":{"rendered":"https:\/\/travelsentry.wpengine.com\/contact\/"},"modified":"2025-07-09T14:21:36","modified_gmt":"2025-07-09T14:21:36","slug":"contact-fr","status":"publish","type":"page","link":"https:\/\/www.travelsentry.org\/fr\/contact-fr\/","title":{"rendered":"Contact"},"content":{"rendered":"<section class=\"block-banner t-light\">\n\t\t\t<div class=\"block-banner__img\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.travelsentry.org\/wp-content\/uploads\/2023\/07\/TSPlasticSuitcase_ContactHeader-scaled.jpg\" alt=\"TSA lock on white plastic suitcase\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t<div class=\"block-banner__inner\">\n\t\t\t\n \n \n\t\t\t\t\t\t<p class=\"block-banner__subheading s-text-lg a-up\"\t\t\t>\n\t\t\t\tContactez-nous\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\n \n \n\t\t\t\t\t\t<h1 class=\"h2 block-banner__heading a-up\"\t\t\t>\n\t\t\t\tNous sommes l\u00e0 pour <br \/>\r\nr\u00e9pondre \u00e0 vos questions\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\n \n \n\t\t\t\t\t\t<div class=\"block-banner__content a-up a-delay-1\"\t\t\t>\n\t\t\t\t<p>Si vous \u00eates un client qui a besoin d\u2019aide avec un produit Travel Sentry, nous vous recommandons de consulter d\u2019abord notre page d\u2019aide.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\n\n\n\t\t\t\t<a class=\"c-btn a-up a-delay-2 c-btn--primary\" href=\"https:\/\/www.travelsentry.org\/fr\/help-fr\/\" target=\"_self\">\n\t\t\tObtenir de l&#039;aide\t\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n<section class=\"block-content-tab\">\n\t<div class=\"container\">\n\t\t\t\t\t<div class=\"row a-up a-delay-1\">\n                <div class=\"col col-md-6 block-content-tab__links\">\n\t\t\t\t                    <div>\n                        <button class=\"block-content-tab__link is-active\" data-index=\"1\">\n                            Clients                        <\/button>\n                    <\/div>\n\t\t\t\t                    <div>\n                        <button class=\"block-content-tab__link\" data-index=\"2\">\n                            D\u00e9taillants                        <\/button>\n                    <\/div>\n\t\t\t\t                    <div>\n                        <button class=\"block-content-tab__link\" data-index=\"3\">\n                            License Industrie                        <\/button>\n                    <\/div>\n\t\t\t\t                    <div>\n                        <button class=\"block-content-tab__link\" data-index=\"4\">\n                            Acheteurs                        <\/button>\n                    <\/div>\n\t\t\t\t                    <div>\n                        <button class=\"block-content-tab__link\" data-index=\"5\">\n                            Agences de s\u00e9curit\u00e9                        <\/button>\n                    <\/div>\n\t\t\t\t                <\/div>\n                <div class=\"col col-md-6 block-content-tab__contents\">\n                                            <div class=\"block-content-tab__content is-active\">\n                            <button class=\"block-content-tab__content__back single-post__back d-sm-only\">\n                                <img decoding=\"async\" src=\"https:\/\/www.travelsentry.org\/wp-content\/themes\/travel-sentry\/assets\/img\/icon-arrow-left.svg\" alt=\"\">\n                                Retour                            <\/button>\n                            <h5 class=\"block-content-tab__content__heading d-sm-only\">Clients<\/h5>\n                            <div class=\"block-content-tab__content__content\">\n                                <h5>Pour les demandes de renseignements g\u00e9n\u00e9raux sur les produits Travel Sentry<\/h5>\n<p>Vous avez une question sur un produit approuv\u00e9 par Travel Sentry\u00ae ? Vous avez eu un probl\u00e8me avec un de vos cadenas ? Vous trouverez les r\u00e9ponses et les solutions \u00e0 ces questions et \u00e0 d\u2019autres dans la FAQ.<\/p>\n<p>Sur la page <a href=\"https:\/\/www.travelsentry.org\/fr\/tsa-lock-fr\/\">TSA LOCK<\/a> ,vous trouverez le lien pour contacter les entreprises qui peuvent vous aider avec des questions sp\u00e9cifiques \u00e0 votre produit.<\/p>\n<p>Si vous avez encore une question sans r\u00e9ponse ou si vous avez besoin d\u2019aide, veuillez nous le faire savoir en remplissant le formulaire ci-dessous. Nous ferons de notre mieux pour vous fournir une r\u00e9ponse ou une ressource pour une solution.<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6581-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"6581\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/5367#wpcf7-f6581-o1\" method=\"post\" class=\"wpcf7-form init 31dcdb88ca57 cmatic-conn cmatic-aud-3 cmatic-mapd0-0 cmatic-v098000 cmatic-sent-0 cmatic-total-313\" aria-label=\"Formulaire de contact\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6581\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6581-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"full_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"NOM\" value=\"\" type=\"text\" name=\"full_name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea form-control\" aria-invalid=\"false\" placeholder=\"COMMENT POUVONS-NOUS VOUS AIDER\" name=\"message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p><label> T\u00e9l\u00e9chargez votre fichier ou image (max. 5\u202fMo)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-553\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-553\" \/><\/span><br \/>\n<\/label>\n\t<\/p>\n\t<p><label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"agree_terms\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required form-control\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"agree_terms[]\" value=\"En soumettant ce formulaire, j&#039;accepte que mes donn\u00e9es soient trait\u00e9es conform\u00e9ment \u00e0 la politique de confidentialit\u00e9 de Travel Sentry.\" \/><span class=\"wpcf7-list-item-label\">En soumettant ce formulaire, j&#039;accepte que mes donn\u00e9es soient trait\u00e9es conform\u00e9ment \u00e0 la politique de confidentialit\u00e9 de Travel Sentry.<\/span><\/label><\/span><\/span><\/span><br \/>\n<\/label>\n\t<\/p>\n<\/div>\n<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LddHZonAAAAAKGH8PMjcv6Y1m4NWFfjthtyLMED\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\" id=\"noborder\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LddHZonAAAAAKGH8PMjcv6Y1m4NWFfjthtyLMED\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"reCaptcha Response Here\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner form-submit\" type=\"submit\" value=\"Envoyer\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n                            <\/div>\n                        <\/div>\n                                            <div class=\"block-content-tab__content\">\n                            <button class=\"block-content-tab__content__back single-post__back d-sm-only\">\n                                <img decoding=\"async\" src=\"https:\/\/www.travelsentry.org\/wp-content\/themes\/travel-sentry\/assets\/img\/icon-arrow-left.svg\" alt=\"\">\n                                Retour                            <\/button>\n                            <h5 class=\"block-content-tab__content__heading d-sm-only\">D\u00e9taillants<\/h5>\n                            <div class=\"block-content-tab__content__content\">\n                                <h5>Pour les d\u00e9taillants qui distribuent nos produits.<\/h5>\n<p>Un site web d\u00e9di\u00e9 aux d\u00e9taillants est disponible pour acc\u00e9der \u00e0 des informations, des biens et du mat\u00e9riel conviviaux pour les consommateurs, tels que des instructions g\u00e9n\u00e9riques de r\u00e9glage des cadenas en format imprim\u00e9 et vid\u00e9o. Ces documents sont disponibles en plusieurs langues. Ces documents peuvent \u00eatre utilis\u00e9s en ligne ou en magasin. Veuillez contacter <a href=\"mailto:marketing@travelsentry.org\" target=\"_blank\" rel=\"noopener\">marketing@travelsentry.org <\/a>pour y acc\u00e9der<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"block-content-tab__content\">\n                            <button class=\"block-content-tab__content__back single-post__back d-sm-only\">\n                                <img decoding=\"async\" src=\"https:\/\/www.travelsentry.org\/wp-content\/themes\/travel-sentry\/assets\/img\/icon-arrow-left.svg\" alt=\"\">\n                                Retour                            <\/button>\n                            <h5 class=\"block-content-tab__content__heading d-sm-only\">License Industrie<\/h5>\n                            <div class=\"block-content-tab__content__content\">\n                                <h5>Pour les entreprises qui veulent travailler avec Travel Sentry<\/h5>\n<p>Travel Sentry est ouvert aux fabricants et les distributeurs qui r\u00e9ussissent \u00e0 atteindre le niveau de qualit\u00e9 de Travel Sentry.<\/p>\n<p>Il existe trois types de licences n\u00e9cessaires chez Travel Sentry :<\/p>\n<h5>Fabricants de cadenas<\/h5>\n<p>Travel Sentry fixe des standards pour les cadenas Travel Sentry\u00ae Approved pour s\u2019assurer que:<\/p>\n<ul>\n<li>Chaque cadenas con\u00e7u r\u00e9ponde aux besoins op\u00e9rationnels de TSA et d\u2019autres agences de s\u00e9curit\u00e9.<\/li>\n<li>Chaque cadenas con\u00e7u r\u00e9ponde aux standards minimum requis de s\u00e9curit\u00e9 et de qualit\u00e9, y compris la fabrication des coupes de cl\u00e9s, la conception de cylindres et autres.<\/li>\n<\/ul>\n<h5>Fabricants de bagages<\/h5>\n<p>Travel Sentry\u00ae fixe \u00e9galement des standards pour s\u2019assurer que:<\/p>\n<ul>\n<li>La mise en place ad\u00e9quate de cadenas Travel Sentry\u00ae Approved r\u00e9ponde aux besoins op\u00e9rationnels de TSA et d\u2019autres agences de s\u00e9curit\u00e9.<\/li>\n<li>Le Diamant Rouge de Travel Sentry et d\u2019autres marques d\u00e9pos\u00e9es soient clairement indiqu\u00e9s.<\/li>\n<\/ul>\n<h5>Distributeurs:<\/h5>\n<p>Les standards de Travel Sentry\u00ae exigent que:<\/p>\n<ul>\n<li>Toutes les r\u00e9f\u00e9rences et les descriptions du syst\u00e8me Travel Sentry\u00ae Approved soient coh\u00e9rentes avec les accords pass\u00e9s avec la TSA, d\u2019autres gouvernements et les agences de s\u00e9curit\u00e9<\/li>\n<li>Le Diamant Rouge de Travel Sentry\u00ae et d\u2019autres marques d\u00e9pos\u00e9es soient clairement indiqu\u00e9s.<\/li>\n<\/ul>\n<p>Il est demand\u00e9 \u00e0 toute entreprise souhaitant fabriquer des cadenas ou des bagages Travel Sentry\u00ae Approved ou distribuer des produits sous la marque d\u00e9pos\u00e9e Travel Sentry d\u2019obtenir une licence.<\/p>\n<p>Pour plus d\u2019informations sur le syst\u00e8me de license par Travel Sentry, nous vous prions de contacter Travel Sentry \u00e0 <a href=\"mailto:industry@travelsentry.org\" target=\"_blank\" rel=\"noopener\">industry@travelsentry.org<\/a><\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"block-content-tab__content\">\n                            <button class=\"block-content-tab__content__back single-post__back d-sm-only\">\n                                <img decoding=\"async\" src=\"https:\/\/www.travelsentry.org\/wp-content\/themes\/travel-sentry\/assets\/img\/icon-arrow-left.svg\" alt=\"\">\n                                Retour                            <\/button>\n                            <h5 class=\"block-content-tab__content__heading d-sm-only\">Acheteurs<\/h5>\n                            <div class=\"block-content-tab__content__content\">\n                                <h5>Pour les entreprises souhaitant collaborer avec des fabricants de bagages derenpm et des usines de serrures TSA approuv\u00e9es par Travel Sentry<\/h5>\n<p>Notre plateforme de sourcing <a href=\"https:\/\/www.luggage-factories.com\/\" target=\"_blank\" rel=\"noopener\">www.luggage-factories.com<\/a> vous connecte \u00e0 un r\u00e9seau de fabricants v\u00e9rifi\u00e9s et agr\u00e9\u00e9s TSA, partenaires de grandes marques internationales. Nous privil\u00e9gions la transparence et la conformit\u00e9, avec des outils tels qu&rsquo;une recherche avanc\u00e9e et une carte des fournisseurs mondiaux pour faciliter votre s\u00e9lection. Collaborez avec des fournisseurs certifi\u00e9s, engag\u00e9s dans la qualit\u00e9, la s\u00e9curit\u00e9 et l&rsquo;innovation, pour un approvisionnement fiable et optimis\u00e9.<\/p>\n                            <\/div>\n                        <\/div>\n                                            <div class=\"block-content-tab__content\">\n                            <button class=\"block-content-tab__content__back single-post__back d-sm-only\">\n                                <img decoding=\"async\" src=\"https:\/\/www.travelsentry.org\/wp-content\/themes\/travel-sentry\/assets\/img\/icon-arrow-left.svg\" alt=\"\">\n                                Retour                            <\/button>\n                            <h5 class=\"block-content-tab__content__heading d-sm-only\">Agences de s\u00e9curit\u00e9<\/h5>\n                            <div class=\"block-content-tab__content__content\">\n                                <h5>Pour les organisations ayant des requ\u00eates sp\u00e9cifiques li\u00e9es \u00e0 la s\u00e9curit\u00e9<\/h5>\n<p>Nous prions les agences de s\u00e9curit\u00e9 de contacter Travel Sentry uniquement \u00e0 <a href=\"mailto:security@travelsentry.org\" target=\"_blank\" rel=\"noopener\">security@travelsentry.org<\/a><\/p>\n                            <\/div>\n                        <\/div>\n                                    <\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"categories":[],"class_list":["post-5367","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contactez-nous | Travel Sentry<\/title>\n<meta name=\"description\" content=\"Contacter Travel Sentry. Plus d&#039;informations sur nos serrures, nos accessoires de voyage et l&#039;identification.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.travelsentry.org\/fr\/contact-fr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contactez-nous | Travel Sentry\" \/>\n<meta property=\"og:description\" content=\"Contacter Travel Sentry. 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